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Software Maintenance for Citrix XenApp

More value for your investment

With Software Maintenance for XenApp, you can now enjoy all the benefits of the Citrix Subscription Advantage program and world class Citrix Technical Support together, and save up to 70%. Better yet if you have XenApp and use any of these feature components, Password Manager, EdgeSight and Access Gateway, you receive technical support for these product features too.

Software Maintenance for XenApp Overview
Learn more about Software Maintenance for XenApp as Ted Vukelich, Sr. Manager Americas Support Sales, provides an overview and walks through a customer example using the Software Maintenance value calculator.

Features

    24x7x365 telephone, Web and e-mail support
  • Our Technical Support provides direct vendor support from technical experts who have industry-recognized certifications and in-depth training to help resolve complex problems quickly via the phone, Web or e-mail.
  • Learn more

    Product version upgrades
  • Subscription Advantage allows you to download the latest product version upgrades available during your membership term.  
  • These updates include any major changes to the underlying product architecture and/or updates to the feature set of a given product platform.

    Support incidents & contacts
  • Five incidents and one contact for every 50 XenApp CCU licenses
  • Detailed Features

Save more with Software Maintenance
Along with ensuring uninterrupted access to the latest software version updates and access to technical support professionals, Software Maintenance for XenApp is one of the most cost-effective ways to protect your software investment, and ensure that your systems continue to run quickly, effectively and smoothly. With Software Maintenance for XenApp, you can save a considerable amount over purchasing Subscription Advantage and Technical Support separately.

XenApp Enterprise 100 CCUs 200 CCUs 300 CCUs
Subscription Advantage ($50 SRP/CCU) +
24x7 Support		 $5,000
+$25,000
$30,000		 $10,000
+$25,000
$35,000		 $15,000
+$25,000
$40,000
Software Maintenance
($90 SRP/CCU)		 $9,000 $18,000 $27,000
Total Savings $21,000
(You save 70%)		 $17,000
(You save 50%)		 $13,000
(You save 33%)


    Eligibility
  • This program is for existing XenApp Platinum, XenApp Enterprise, and XenApp Advanced edition customers and is available only at time of Subscription Advantage renewal.
  • It’s an optional offering for customers that don’t currently have a Technical Support contract
  • Software Maintenance must be purchased on all XenApp licenses with active Subscription Advantage membership.
  • The Program is offered in North America, Latin America & Caribbean, Asia Pacific, Australia/New Zealand, Japan, Europe, Middle East and Africa.

To obtain a Software Maintenance for XenApp quote
Contact your your local Citrix Solution Advisor, or contact Citrix Sales.

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